Find what you need in our searchable FAQ.
604 views | 117 145 | Last updated on Sep 05, 2016 Library Basics
How do I place a hold?
To do this, search the catalogue to find the item you want, checking its availability. At the top of screen, a box to the left hand side offers the 'Reserve' option. If you have not already logged in to your library account you will be asked for your username and password. Enter your details, the library where you wish to collect the book and click the ‘Submit’ button. When the book is available you will receive an e-mail.
How do I collect my hold?
If you receive an email notifying you that your hold is available then you can collect it from the hold shelf. It will be shelved in alphabetical order of your surname. Once you have found the item you can borrow it using the Self Issue machine.