London Met Library Frequently Asked Questions

Find what you need in our searchable FAQ.

How can I pay my Library fines?

1127 views   |   77   96   |   Last updated on Sep 14, 2017    Library Basics

Fines can be paid: Online by clicking here. To make a payment you will need your London Met ID number and date of birth. Fines can take up to 48 hours (Mon – Fri) to be removed from your library account. ... read more


Can I print in the Library?

1075 views   |   124   134   |   Last updated on Sep 05, 2016    PCs and Printers

Yes. There are colour/mono printers in the Library. Be sure to choose the desired options when printing documents; the default is double-sided printing. Dual purpose self service photocopiers/printers and binding machines are available across all sites. Your print account can also be used to pay for photocopying and scanning. Once a print job is sent, you can print from any machine in the universi... read more


As a member of the public with no links to your university can I visit your library?

1063 views   |   108   156   |   Last updated on Sep 14, 2017    Library Basics Finding Resources

      What Services can we offer members of the public?  The library catalogue  which holds information about Library stock and is freely available via the web.  Reference access to the print collections  Use of study facilities excluding IT. There is no access to London Met e-resources.  Help from Information Desks – staff at the Information Desk will be pleased to provide help in finding Libra... read more


What are the Library's opening hours?

1016 views   |   108   157   |   Last updated on Aug 30, 2016    Library Basics

Full details on our Libraries opening hours, including vacation periods, are given on our website    Opening Hours  ... read more


How many books can I borrow?

896 views   |   118   151   |   Last updated on Sep 05, 2016    Library Basics

Undergraduates can borrow 14 from the main collection,  2 books from 24-Hour Loans.    Postgraduates, MRes, MPhil and PhD can borrow 18 books from the main collection,  2 books from 24-Hour Loans .    Staff can borrow 18 books from the main collection, 2 books from 24-Hour Loans *More information on Short Loans.  Students on BEd, PGCE or INSET courses may borrow additional items from the teach... read more


Can I access e-journals off-campus?

835 views   |   116   157   |   Last updated on Sep 05, 2016    Electronic Resources Finding Resources

The Library subscribes to a wide range of electric journals, all of which are accessible off campus. You will need to show that you are a London Metropolitan University member of staff or student by logging in.  When prompted for your username and password these are the same as your University network ID and password. To find journal articles we recommend that you use MetCat. This is similar to Go... read more


Do you provide access to the Financial Times?

771 views   |   118   118   |   Last updated on Sep 07, 2016    Electronic Resources Databases Journals Finding Resources

  We now have access to the full publication through FT.com, the Financial Times website.  This is available to London Metropolitan University Business School students only.    Use this link  using your London Metropolitan University email address in the “What is your email address or username” field.  Choose “No, I am a new user” and then select “Continue”  Choose a password and enter the requir... read more


How do I renew my books?

768 views   |   121   138   |   Last updated on Sep 05, 2016    Library Basics

Most items can be renewed online via the library catalogue provided they are not reserved for another user. If you need help renewing please ask in person at the Library Information Desk or phone 020 7133 4292 to speak to someone who can assist you. Problems? For more information on reasons you can’t renew, see Borrow, return and renew. It is important that you get into the habit of renewing your ... read more


How do I add credit to my ID card for photocopying and printing?

723 views   |   140   120   |   Last updated on Sep 07, 2016    PCs and Printers

You can top up your print account using the online Print Credits system using a debit or credit card. You will need your University username and password. The minimum top up amount is £2.00. ... read more


How can I access an e-book?

683 views   |   123   140   |   Last updated on Sep 05, 2016    E-books Electronic Resources

    Electronic books (e-books) provide the full text of books electronically via the internet. They can be accessed on your desktop or on mobile devices via the  e-book tab in the Library Catalogue 24 hours a day, seven days a week.   Please note: the Library subscribes to a limited number of e-books from select suppliers only.  You will need to log on using your London Metropolitan University use... read more


How many times can I renew an item?

637 views   |   132   135   |   Last updated on Sep 05, 2016    Library Basics

How many times can I renew? Please see our web page on renewing items for a full explanation of how to renew an item. Remember that you cannot renew any items if you have fines of £20 or more, or if another person has reserved the item. Renewals ... read more


How do I reserve a book that is on loan?

617 views   |   117   145   |   Last updated on Sep 05, 2016    Library Basics

If the item you want is unavailable as all copies are on loan, then you may place a reservation on the item and await the first copy that becomes available. Note: Those items with the status AVAILABLE are on the shelf for you to pick up yourself. Additional services are available to our users with disabilities You can reserve any item available at another library. If the item you reserved is popu... read more


How much are the fines on books and DVDs?

608 views   |   128   143   |   Last updated on Sep 14, 2017    Library Basics

Fines are charged for the late return of 1 week loan and 24 Hour loan items. All London Metropolitan University Students pay any Fines online via ePayment Please refer to the Library Website for a breakdown of the different fines Fines ... read more


Can I use my laptop on Wifi in the Library?

585 views   |   123   128   |   Last updated on Sep 05, 2016    PCs and Printers

If you are a member of staff or a student then you can connect your laptop and other devices to the wireless network in the Library. If you are a visiting student on the SCONUL scheme then you may be eligible to use the EduRoam service. Full details are available via the link below. You will need to register for this service at your home institution. No access to the Internet is available for othe... read more


Where do I return my books?

583 views   |   111   145   |   Last updated on Sep 07, 2016    Library Basics

Books can be returned using the Self-Service machines in the library. They will discharge your loans automatically and give you a receipt. Please follow the on-screen instructions scanning ONE returned item at a time: waiting for the prompt before returning the next item. This speeds up the process of getting material back on the shelves for the next user. When the Library is closed you can return... read more


I have lost a book. What should I do?

582 views   |   99   166   |   Last updated on Sep 14, 2017    Library Basics

If you have lost a book you will need to contact the library as soon as possible with your Library card number and author/title details of the lost item You will be billed immediately for the replacement cost of the book plus any overdue fines Payments are made online via ePayments ... read more


How do I order an Inter library loan?

553 views   |   129   137   |   Last updated on Sep 05, 2016    Inter Library Loans

Inter Library Loans are ordered from the British Library primarily and other UK locations if the British Library is unable to supply an item. You can order Inter Library Loans through the Library Catalogue.  Please check our website for more information on Inter Library Loans. Alternatively have a look at the User Guide which gives a step by step guide on how to order an Inter Library Loan through... read more


How do I book a Group Study Room?

551 views   |   110   149   |   Last updated on Aug 18, 2017    Library Basics

Group Study Rooms - for students' use only Aldgate Library has 11 non-bookable study rooms available  4 study rooms on the ground floor (Wi-Fi) 5 study rooms with Collaborative Desks in each room on the 1st floor 1 group study room with 4 Collaborative Desks on the 2nd Floor 1 study room with 1 Collaborative Desk on the 3rd floor Holloway Road has 4 bookable study rooms available 1 room on the Gro... read more


How do I access my Library account online?

549 views   |   117   153   |   Last updated on Sep 05, 2016    Catalogue Accounts and Logins

From the Library homepage, click the "Catalogue and My Account" link to be taken to the Library catalogue. At the top right of the screen there are the login fields. Enter your username and password.  Click 'login' and you'll see a new "My Account" tab appearing in the menu bar. You can go there to review your account, renew items, pay bills, etc. Library homepage ... read more


How can I access and use Bloomberg?

549 views   |   119   144   |   Last updated on Aug 18, 2017    Electronic Resources Databases Library Basics

There are currently Bloomberg Labs at Moorgate available to students in the Business School who use Bloomberg as part of their course. These are located in Room MG1-11 - please contact your tutor for details about access to these Labs. Moorgate is open 8am-9pm Monday-Saturday in term-time. London Metropolitan University is one of only a few Universities in the UK to offer direct use of Bloomberg ... read more


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